We’re the team behind FixMyTransport. Some of us are dedicated volunteers, some of us work full-time for mySociety. All of us use public transport frequently.

It’s important to understand that we are not a campaigning body or pressure group. We run FixMyTransport to help people get common public transport problems resolved. It is targeted specifically at smaller problems such as persistently broken ticket machines, buses that always leave early, or silly rules that appear to do nothing but create inconvenience for travellers.